About Us
The Lions Appliance Repair is a local, family-run team serving Vancouver and West Vancouver. We're named for the twin peaks above the North Shore, the same neighbourhoods where our technicians live, work, and raise their own families.
Our story
The Lions started the way most local trades businesses do, with a handful of technicians tired of watching big call centres overpromise and underdeliver. We took the name from the twin peaks that sit above the North Shore, a landmark most of our customers can see from their own kitchen window.
Today we're still a small, hands-on team. No call centre reading from a script, no subcontractors we've never met. When you book with us, a licensed technician who actually lives in Vancouver or West Vancouver shows up, diagnoses the problem honestly, and carries the parts to fix it properly the first time.
We built the business on a simple idea: treat every home the way we'd want our own family's home treated. That's still how we run every appointment.
Why homeowners choose us
Nothing flashy, just the fundamentals done properly, every time.
How we work
01
If a repair isn't worth it, we'll say so before you spend a dollar. If it just needs a small fix instead of a full replacement, that's what we'll do. Our technicians aren't paid on upsells.
02
A missed appointment window means a missed afternoon of your day. We book realistic slots and call ahead if anything changes, because your time matters as much as ours.
03
Shoe covers, floor protection, and a clean work area when we leave. It's a small thing, but it's the difference between a technician and a guest.
04
If something goes wrong with a repair we completed, we come back and make it right within the warranty period, no arguing, no extra charge.
Tell us what's going on and we'll get a technician out to Vancouver or West Vancouver, often the same day.